How we store
Each product is kept at the storage condition on its label. Lyophilised peptides are kept sealed, dry and away from light.
How we pack
Each order is packed for the storage temperature of what is in it, with the outside temperature in mind. The certificate of analysis and the delivery note travel with the goods.
Delivery across the emirates
| Area | Delivery after confirmation |
|---|---|
| Dubai | On your quotation |
| Abu Dhabi, Sharjah, Ajman and the Northern Emirates | On your quotation |
| Saudi Arabia | Within four days, where the import rules allow; see supply to the GCC |
| Other GCC countries | Quoted per shipment, where the destination's rules allow |
Deliveries are tracked. We deliver to business addresses only: a laboratory, an office, a warehouse.
Every product is pre-ordered and arrives within 14 days of confirmation.
When your delivery arrives
- Bring it inside straight away. A box left in the sun, a car or a loading bay heats up fast.
- Check the box for damage, and any temperature indicator, before you open it.
- Match the paperwork. Batch number and expiry on each box should match the delivery note and the certificate.
- Store each product as labelled, without delay.
- Tell us at once if something is wrong. Claims must reach us within 48 hours. Claims and returns
Does a peptide survive a warm trip?
Usually, yes. A short time at ordinary room temperature is normal for lyophilised peptides, and large manufacturers ship most of theirs at ambient temperature. What matters is where the peptide spends the long term, which is why step 4 above matters more than the hours on the road. How to store peptides
Related: peptides in Dubai · peptides in Abu Dhabi · how to order